Client, one of the leading commercial banks, processes hundreds of factoring applications daily. Each required manual data entry from invoices into the bank’s internal systems before financing decisions could be made.

To provide factoring services, banks and financial institutions must first collect and verify detailed information from every submitted invoice. This typically involves over 25 data fields per document, including vendor and buyer identification, invoice amounts, payment terms, transaction conditions, and reference numbers.

For our client, this process was entirely manual, carried out by operational teams. Every day, hundreds of invoices from corporate clients using factoring services arrived. Employees had to open each document, locate and interpret key data, then manually input it into the bank’s system before financing could be initiated.

This approach led to several operational challenges:

• A time-consuming process that limited scalability

• Frequent data entry errors causing delays and compliance risks

• High operational costs due to large back-office teams

• Difficulty meeting client expectations for fast service

An additional challenge was the diversity of invoice formats, varying significantly across companies, industries, and even countries. Maintaining consistent data quality and regulatory compliance was practically impossible without automation.

Recognizing the need to modernize this process, the bank decided to implement Nu Delta’s intelligent document processing engine [Nu Delta Intelligent Document Processing (IDP) engine / docAI by Nu Delta]. The goal was to eliminate manual work, speed up processing, and build a scalable, accurate invoice handling system while ensuring full compliance with financial regulations.